VIDCO offers a variety of support options.

You can make a technical support request via email. If you prefer, we are also available by telephone:


8 a.m.-5 p.m. PST

Phone: (503) 641-1804

Toll-free: (800) 638-4326


If you have a service problem with a VIDCO product, please submit a product service request before shipping the equipment to us.


To receive information about accessories for your existing VIDCO products, or to get a quote for new products, you can submit a sales request, and we'll follow up with you promptly.


VIDCO products carry a one-year warranty. Extended warranties are available.